Refund policy

Return Policy

We do not accept returns. However, if we made a mistake with your order, please contact us at abovewongmerch@gmail.com with clear photos of the issue. If your return is approved, we will provide a prepaid return shipping label along with instructions on how to send your item back. Unauthorized returns will not be refunded.

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Exceptions & Non-Returnable Items

• Sale items and gift cards are non-refundable and cannot be returned.

Exchanges

We do not offer exchanges at this time. Please review your cart carefully before completing checkout.

Refunds

Once we receive and inspect your return, we will notify you of its approval status. If approved, your refund will be processed to your original payment method. Please allow 7-10 business days for your bank or credit card company to process the refund.

For any questions, feel free to reach out to us at abovewongmerch@gmail.com.